Contacting Our Office

Email is the best way to connect with our staff. Utilizing email helps us better serve you, giving our staff an opportunity to research your question before responding. Email enables us to provide you with a more thorough answer in our single response (saving you the hassle of back and forth emails!).

Did You Know?

Many financial aid questions can be solved using our self-service portal. Avoid the wait and check your account in OSCAR to review any outstanding items and possibly resolve your issue. If you find, after checking your account, you still need assistance, including this information in your email will speed up the process and help us to best assist you in a timely manner.

How to Access Requirements

  1. Log in to oscar.gatech.edu.

  2. Select Secured Access Login.

  3. Select Student Services & Financial Aid.

  4. Select Financial Aid.

  5. Select My Requirements and Eligibility.

  6. Select the appropriate aid year.

Contacting Our Office

Georgia Tech students and those with a GT account are encouraged to submit questions via our webform (see link below). This form streamlines your question(s) and enables several staff members to work together and provide timely responses. If you prefer to speak to a staff member by phone, you can request a call back on your form submission.

You will need your GT account and password to complete the form. Here are a few tips to help you receive a timely response from our staff:

  1. Before submitting your question, first check your account in OSCAR as requirements update regularly in your student portal.
  2. ALWAYS include your 9-digit GTid number in the webform—we can’t help you without it.
  3. State the specifics of your question(s) and what needs to be resolved.
  4. Do not submit documents containing tax information or social security numbers through this form, as we cannot accept unsecure information and/or documents (see below for additional instructions for document submission).

Contact Form

Those who do not have a GT account may use the following email addresses to contact us depending on the nature of your question.

Topic Email Address
Financial aid verification finaidverification@finaid.gatech.edu
General questions finaid@gatech.edu

Schedule a private consultation to speak with a member of our staff! Private consultations are held virtually Monday – Friday between 9 a.m. and 4 p.m. Email us at finaid@gatech.edu to schedule your consultation.

When submitting documents, always include your Georgia Tech ID number on all documents. Documents and checks should be in a sealed envelope with the student’s full name and GTID printed on the outside of the envelope.

There are four ways to submit documentation:

  1. Upload any necessary document via your student account in OSCAR.

  2. Fax documents via our secure server at 404.894.7412.

  3. Mail documents to our mailing address:

    Georgia Institute of Technology
    Office of Scholarships and Financial Aid
    225 North Avenue, NW
    Atlanta, GA 30332-0460

  4. Documents can be dropped off Monday – Friday, between 9 am and 4 p.m. on the third floor of the Bill Moore Student Success Center.