Contacting Our Office

Dropping Off Documents

Drop-off service for documents may be conducted Monday – Friday between 10 a.m. and 2 p.m. in Tech Tower Room 104.

All other services are provided during normal office hours, Monday-Friday, 8 a.m.to 4:30 p.m., in a variety of virtual formats. See more information below.

Updated September 30, 2020

Contacting Our Office

Contact Form (GT account required)

Georgia Tech students and those with a GT account are encouraged to submit questions via our webform (see link below). This form streamlines your question(s) and enables several staff members to work together and provide timely responses. If you prefer to speak to a staff member by phone, you can request a call back on your form submission.

You will need your GT account and password to complete the form. Here are a few tips to help you receive a timely response from our staff:

  1. Before submitting your question, first check your account in OSCAR as requirements update regularly in your student portal.
  2. ALWAYS include your 9-digit GTid number in the webform—we can’t help you without it.
  3. State the specifics of your question(s) and what needs to be resolved.
  4. Do not submit documents containing tax information or social security numbers through this form, as we cannot accept unsecure information and/or documents (see below for additional instructions for document submission).

Access Form

Email (for those without a GT account)

Those who do not have a GT account may use the following email addresses to contact us depending on the nature of your question.

email list for financial aid
Topic Email Address
Financial aid verification finaidverification@gatech.edu
General questions finaid@gatech.edu

Meeting with a Staff Member

If you need to schedule a meeting with a staff member, please use our contact form (GT account required) or email (for those without a GT account) so that we can set up a video conference on Teams, BlueJeans, or another medium. 

Telephone Calls

Particularly at certain times of the year, our telephone lines are very busy. You will receive better and faster service if you contact us via email. Especially if you have a complex question, we do not recommend that you call our main number. Use one of the email addresses listed above, let us research your question and reach back out to you so that the right person can assist you.

Submitting Documents

When submitting documents, always include your Georgia Tech ID number on all documents. Documents and checks should be in a sealed envelope with the student’s full name and GTID printed on the outside of the envelope.

There are four ways to submit documentation:

  1. Upload any necessary document via your student account in OSCAR.
  2. Fax documents via our secure server at 404.894.7412.
  3. Mail documents to our mailing address:

    Georgia Institute of Technology
    Office of Scholarships and Financial Aid
    225 North Avenue, NW
    Atlanta, GA 30332-0460

  4. Starting August 10, 2020, drop-off service for documents may be conducted Monday - Friday in Room 104 Tech Tower between the hours of 10 a.m. and 2 p.m.